We are sorry to hear you wish to cancel your membership with us. Did you know that you can freeze your membership for up to 6 months for a small monthly fee of £5.00. This will mean that you avoid paying pro-rata fees when you’re ready to come back. We also have other membership options that may be more suited to your circumstances so why not consider changing to another membership? – please click here to view all our membership packages.
To help us continually improve our service, any feedback you have regarding your membership experience would be appreciated or if you would like to speak to someone, we would be happy arrange a call.
How to Cancel your membership
GIVING NOTICE TO CANCEL
-DFC will continue to collect your monthly subscription after the Minimum Period. Should you not wish to continue subscribing after the Minimum Period, you must give notice to cancel the contract at least 1 calendar month before the final payment of the minimum period. If you wish to cancel the contract at any time after the Minimum Period, you must give at least 1 calendar months notice. The notice should be in writing via our cancellation portal https://www.debitfinance.co.uk/customer-enquiry/.
We hope you change your mind. But if not, we would like to thank you for your custom and hope you have enjoyed the use of our facilities. Should your circumstances change, and you wish to re-join in the future, please do not hesitate to get in touch and don’t forget you can still use the centres on a pay as you go basis.
